Privacy Policy
Last updated: September 2026
1. Who we are
OurVibe is a referral-only community networking app and website operated to connect members of closed, invite-based communities (professional, interest-based, or otherwise). This policy explains what information we collect through the OurVibe app and website, why we collect it, and the choices you have.
2. Information we collect
Account & profile information: your name, mobile number, email (optional), date of birth, gender, profile photo, and — if you add them — your address, profession, business details, and social media links.
Community & referral information: the community you join, who referred you, your referral codes and their usage, and any family relationships you request or accept with other members.
Content you create: posts, comments, likes, events, business listings, and donation campaign contributions you make within the app.
Device & push notification data: a device token used to deliver push notifications (via Firebase Cloud Messaging), and basic device platform information (Android/iOS).
Usage data: standard server logs (IP address, request timestamps, API activity) used for security, abuse prevention, and troubleshooting.
3. How we use your information
To operate your account: authenticate you, verify your mobile number via OTP, and maintain your community membership and referral history.
To provide core features: show you your community's directory, feed, events, businesses, donation campaigns, and family relationships, and to let other members in your community find and connect with you subject to your own privacy controls.
To send notifications: relationship requests, referral activity, business approval status, and community announcements, delivered in-app and via push notification.
To moderate the community: our admin team reviews and approves new member profiles and business listings before they become visible to your community, and can suspend accounts that violate community guidelines.
We do not sell your personal information to third parties.
4. Visibility & privacy controls
OurVibe is referral-only: your profile is only visible to members of the same community you joined, never publicly on the open internet. Your mobile number and address are hidden from other members by default — you can choose to make them visible in your app's privacy settings.
5. Donations
Donation campaigns shown in the app link out to external, third-party donation pages. OurVibe does not process payments or handle funds directly, and does not store your payment card or banking details — any payment information you provide is handled entirely by the external site you're redirected to.
6. Data sharing
We share data with the following categories of service providers, solely to operate the app: cloud hosting and storage (for the app's servers and uploaded photos/images), and Firebase/Google (for push notification delivery and, on the account-deletion page, phone number verification). We do not share your data with advertisers or data brokers.
7. Data retention & deletion
You can request permanent deletion of your account and profile data at any time, without needing the app installed, at ourvibe.in/delete-account — verified via a one-time SMS code sent to your registered mobile number.
When you delete your account, your profile, photos, and personal details are removed. Some records that other members' data depends on — such as a donation contribution history, or a family relationship another member has already accepted with you — may be retained in an anonymized form (with your identifying details removed) so that other members' own records stay accurate and consistent.
8. Children's privacy
OurVibe is not directed at children and is not intended for use by anyone under 18. We do not knowingly collect information from children.
9. Changes to this policy
We may update this policy as the app evolves. Material changes will be reflected here with an updated effective date.
10. Contact us
Questions about this policy or your data can be sent to the support contact listed in the app's Help & Support section.